Cancellation, Refund and Returns Policy

  1. At our core, every product is crafted with dedication, attention, and care specifically for you. However, we understand that preferences can change.
  2. You have the flexibility to cancel your order at any point before it’s dispatched. Please note, once the order has been processed and shipped, cancellations may not be feasible.
  3. For returns, the item must maintain its original condition. We gladly accept returns prompted by a change of heart if the request reaches us within 2 days of delivery.
  4. Returned products should be in their original packaging, unused, and ready for resale.
  5. Upon approval, your refund will be processed. Expect the credited amount to reflect in your account within 10 days, following the original payment method.
  6. It’s important to note that Kanchan Deepjyot bears no responsibility for any damage incurred post-delivery. Additionally, shipping/handling charges and reverse shipping/handling charges are non-refundable.
  7. In the event of a dispute, the final decision rests with Kanchan Deepjyot. We are committed to resolving any concerns or issues to the best of our ability for a satisfactory resolution.
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